We've collected some common questions asked by our customers before service purchase.
We follow 7 days refund policy for all of our plans. Once your refund is approved, it will take maximum 10 days to reflect the amount in your account.
Obviously not. There are no contracts or hidden charges with your purchase. You can cancel your subscription anytime without any long-term commitment issues.
If the resource overusage is due to some temporary traffic hike, we'll forgive that overusage. But if it's constant, we will charge for your extra resource usage in next invoice.
Yes definitely. In case of upgrade, it'll take immediate effect. While with downgrade or cancellation, It'll become effective after end of the current billing period.
We're using third party payment gateways PayPal & Stripe with help of Chargebee for payment processing with maximum security. We never store or accesss your card details.
Yes, we do offer 20% discount to non-profit organizations. Please contact us & we'll send you further details about the same.